All Systems Operational
API Operational
90 days ago
99.97 % uptime
Today
Partner Dashboard Operational
90 days ago
99.95 % uptime
Today
Webhooks Operational
90 days ago
99.97 % uptime
Today
Infrastructure Operational
90 days ago
100.0 % uptime
Today
AWS EC2 Operational
90 days ago
100.0 % uptime
Today
AWS RDS Operational
90 days ago
100.0 % uptime
Today
Cloudflare Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform - GKE Operational
90 days ago
100.0 % uptime
Today
3rd Party Services Operational
SMS Notifications Operational
Phonemasking Operational
Credit Card Processing Operational
PagerDuty Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Jul 6, 2020

No incidents reported today.

Jul 5, 2020

No incidents reported.

Jul 4, 2020

No incidents reported.

Jul 3, 2020

No incidents reported.

Jul 2, 2020

No incidents reported.

Jul 1, 2020

No incidents reported.

Jun 30, 2020
Resolved - This incident is now resolved. There was a complete outage from 7:40am PDT to 8:26am PDT (2:40pm UTC to 3:26pm UTC) due to our main database not accepting reconnections. A full restart was required. During this time, all new and existing jobs sent to Postmates failed.
Jun 30, 08:32 PDT
Monitoring - A fix has been applied and performance is slowly recovering. Overall system health is still not yet healthy.
Jun 30, 08:22 PDT
Identified - We have identified the cause and are remediating now.
Jun 30, 07:54 PDT
Investigating - We are currently investigating an outage
Jun 30, 07:50 PDT
Jun 29, 2020

No incidents reported.

Jun 28, 2020

No incidents reported.

Jun 27, 2020

No incidents reported.

Jun 26, 2020

No incidents reported.

Jun 25, 2020
Resolved - There was a complete outage from 2:12pm PDT to 2:15pm PDT (9:12pm UTC to 9:15pm UTC) due to a bad command being run during a system cutover. During this time, all new jobs sent to Postmates failed, but ongoing jobs were unaffected.
Jun 25, 14:20 PDT
Jun 24, 2020

No incidents reported.

Jun 23, 2020

No incidents reported.

Jun 22, 2020

No incidents reported.